What is your cancellation policy?

To cancel or reschedule, please contact us at least 24 hours in advance.

• Cancellations made more than 24 hours before departure are eligible for a full refund

• Cancellations less than 24 hours before departure or no-shows forfeit the full ticket price

• Important: Full day Experience requires a cancellation notice of more than 72 hours before departure to be eligible for a full refund

We keep this policy fair and simple for everyone..

What if the weather changes?

Safety always comes first.

If we cancel due to weather or operational reasons, you’ll be offered:

• A reschedule, when possible, or

• A full refund

Sea and wind conditions are monitored continuously, and decisions are made in real time to ensure the best possible experience.

How do I pay - Do you accept cards onboard?

Yes. We accept cash and card payments onboard.

• Card payments incur a 2% processing fee

• Optional extras (cocktails, towel rental) can be paid onboard

What’s included in the open bar?

We serve water, beer, white wine, cava, soft drinks, and iced tea.

For practical reasons, we don’t serve red or rosé wine onboard — they can stain the deck and upholstery, and we prefer to keep the boat looking beautiful for everyone

Do you offer cocktails?

We also offer a small selection of cocktails onboard for a modest extra charge of 4€ to 5€. This simply helps cover ingredients and preparation — we aim to keep the experience relaxed and all-inclusive. We accept both cash and card payments onboard.

Do you provide towels?

You’re welcome to bring your own.

If you prefer not to carry one around town, towels are available to rent onboard for €5.We accept both cash and card payments onboard.

How many swimmig stops are there on a half-day Sail?

We usually plan for one or two swimming stops (Depending on the group’s flow and weateher conditions), anchoring in calm, protected areas.

That said, sea conditions can change. For comfort and safety, we may adjust the plan on the day. Our priority is always delivering the best possible experience given real-time conditions

What about sunset - do you stop for a swim?

On sunset sails, if conditions allow (which is most days in the Bay of Palma), we stop the boat in the open bay to enjoy the sunset.

To experience the sunset properly, we don’t visit specific calas — the best view is from the middle of the bay as the sun drops behind the coastline

Which Calas do you usually visit?

A “cala” is a small, sheltered cove — ideal for swimming and relaxing.

We usually visit calas within the Bay of Palma, such as Illetas, Cala Major, Portal Vells, or Cala Blava.

Mallorca is a large island, and our experiences are designed to make the most of the time available. Staying within the bay allows us to enjoy calm waters, longer swimming stops, and a relaxed pace.

To give some perspective: just leaving the Bay of Palma can take up to 6 hours under sail, and sailing around the entire island non-stop takes around two days. For shorter experiences, we focus on the most beautiful and enjoyable spots close to our location

Can I wear shoes onboard?

Shoes are not allowed onboard. This is a standard practice for yachts.

Our deck is made of cork, which is comfortable underfoot but can be damaged easily. For that reason:

• Shoes worn ashore shouldn’t be worn onboard

• Heels or hard-soled shoes aren’t allowed

• Socks or barefoot is perfect

This is also standard practice on sailing yachts and helps keep the boat clean, safe, and comfortable for everyone

What kind of boat is it? Can I see photos?

We sail on a Jeanneau 54 DS (Deck Saloon) — a spacious and comfortable sailing yacht designed for relaxed time on the water.

Guests love it for:

• Large cockpit seating

• Front sunbeds

• Plenty of room to move around and relax, even with a full group

If you’re curious, you can see photos and more details on our Boat page, where we show the layout and spaces onboard.

Do I need sailing experience?

Not at all. No certification or prior experience is required — just come and enjoy

You’re welcome to relax — or get involved and learn, if you’re curious!

Can I help sail the boat?

Absolutely, if conditions allow.

Our crew has plenty of experience sailing in every possible conditions and our captain is sailing instructor, we’re always happy to explain and let you participate if you are interested.

How safe is this?

Very safe. Our vessels meet strict safety standards, and our crew are fully trained and certified.

Safety equipment and procedures are always in place.

Is there a dress-code?

No dress code — just be comfortable and respectful of others.

Are you LGBTQ+ friendly?

Yes. We are fully inclusive and welcome everyone onboard.

Are there any hidden extras?

No hidden surprises. Your booking includes everything you need onboard.

Optional extras (like cocktails or towel rental) are clearly communicated and entirely optional.